Technology Strategy & Transformation
Practical roadmaps that align platforms, investments, teams, and operating priorities with the outcomes your business needs next.
Technology & Business Operations Advisory
Clarity for complex decisions.
Knight Owl Advisory helps executives, boards, and leadership teams turn technology and operational complexity into focused action and measurable business value.
Strategy Transformation Execution
Perspective that performs
We begin with the business—not with the technology.
Our advice is independent, practical, and grounded in real operating experience. We simplify the path from strategy to execution so your organization can invest confidently, manage risk, and build lasting capability.
Advisory services
Leadership for meaningful transformation.
Senior-level guidance where technology, operations, customers, and growth intersect.
Fractional CIO & Executive Advisory
Experienced technology leadership for strategic planning, organizational assessment, governance, budgeting, and board-level guidance.
Business Operations & Process Improvement
A clear-eyed review of workflows, responsibilities, and systems to reduce friction, improve efficiency, and strengthen execution.
AI Strategy & Responsible Adoption
Focused AI opportunities grounded in business value, with the data, security, governance, and change management required to scale responsibly.
Digital, Retail & Omnichannel
Connected experiences across stores, commerce, mobile, supply chain, customer service, and the teams responsible for delivering them.
Enterprise Systems & Program Oversight
Independent guidance for ERP, commerce, POS, warehouse, supply-chain, vendor selection, implementation, optimization, and recovery.
Our approach
Clear thinking.
Practical execution.
Lasting value.
- 01
Understand
Listen closely, establish context, and define the business outcome.
- 02
Focus
Separate signal from noise and prioritize the decisions that matter most.
- 03
Act
Build an achievable path, strengthen ownership, and move with confidence.
Who we serve
Built for organizations navigating change.
✦Retail & omnichannel commerce
✦Consumer products & apparel
✦Beauty & cosmetics
✦Distribution & supply chain
✦E-commerce & digital businesses
✦Private equity portfolio companies
About Knight Owl
An operator’s perspective at the executive table.
Knight Owl Advisory was founded by Serge, a senior technology and business operations executive with more than 20 years of leadership experience.
His background spans technology strategy, digital transformation, retail and omnichannel operations, enterprise systems, supply chain, cybersecurity, and organizational leadership across complex consumer-facing businesses.
He translates technical complexity into clear business decisions—helping leaders understand their options, prioritize investments, manage risk, and move confidently from strategy to execution.
Let’s solve what’s next
Bring clarity to your next critical decision.
Whether you need an experienced advisor, fractional CIO, transformation partner, or an independent perspective, let’s discuss the right path forward.
Start a conversation ↗